For aged care providers
Experienced, compliance-ready aged care workers, matched to your service — with transparent rates and no unnecessary agency complexity.
Our standard rates are publicly available and apply equally to every provider.
We don't negotiate different deals behind closed doors or compete in a race to the bottom. Our rates are designed to support fair employee pay, proper compliance and a sustainable service.
You know what you'll pay before you book.
Continuity matters.
Our shift-offer system prioritises suitable workers who have already worked at your facility, understand your organisation and are familiar with the systems you use.
Where possible, we build a consistent pool of workers around each home rather than simply sending whoever accepts first.
Fresh Idea specialises in aged care — it isn't one of many industries we service.
We require staff to have a minimum of 1,800 hours of relevant practical experience, along with the qualifications, registrations and compliance requirements applicable to their role.
Fresh Idea is not designed as an entry point into aged care.
Every worker placed at your facility has a compliance record maintained by Fresh Idea.
Providers can access a compliance-ready worker pack containing relevant qualifications, registrations, screening checks, training and other role-specific documentation.
Everything you need when compliance or audit questions arise.
Request staff through:
Provider Portal · Live Chat · Email · Phone
Support is available 24/7, including for urgent requests.
Use the portal when you want to self-manage, or simply contact us and we'll handle the booking with you.
View our current rates or contact us about your staffing needs.
Already working with Fresh Idea? Log in to your Provider Portal.